I don’t watch a lot of television or movies. Between my nightly efforts towards a bachelor’s degree, my full-time day job, and two kids, I simply don’t have the time to watch a lot of television. The only time I have for TV and movies is during the summer, and even then the habit has been mostly broken. Still, when it’s late in the evening after the kids have gone to bed, I don’t mind an hour or two on the weekends.
One show I watch during the summer is MasterChef. I know, right? But by the time I get to a point where I have an hour to just sit, I’m not terribly keen on engaging deeply with anything. That’s about all the justification I have and all that’s really needed. I don’t waste my time much anywhere else (except maybe here), so I don’t feel I’m committing any great sins watching people cook, eat, and critique food.
Now that the semester has started again, I can’t watch the show at the time of broadcast because I have class on Monday nights. Also, I can’t watch the show on OnDemand like I used to because Fox made a change in policy recently as to when the latest show is released to OnDemand and Hulu by delaying the latest episode’s release by a day. Last night (a Tuesday) happened to be a good time to catch up on Monday’s show—I had a small window in between assignments—so I went to Fox’s website to catch up. I was confronted with this:
The text reads:
Why wait another day to watch the latest hit shows on FOX?
To watch your favorite FOX shows the next day after they air, just pop in your TV Provider’s Username and Password. It’s quick and easy with no delays. Don’t wait 8 days to keep up with the latest shows you love. Instead watch them in 24 hours – while they’re still the latest.
Next day access, sign in now.
Followed by a button, then this:
259 day delay, well, patience is a virtue.
I’ll leave the editorializing for later, for now here’s what happened: I clicked the button to enter my credentials, which then provided this listing of a slew of TV providers:
My “TV provider” is Verizon FiOS. I clicked their button and was presented with a link to either enter credentials at Verizon or “Get Temporary Access.”
Given the opportunity to avoid entering credentials, I dove straight for the temporary access. I got into the show. I am presented with an ad, and then an episode that was 48 minutes long. But the preview for Monday’s show was a two-hour special, so something wasn’t right. I just happened to have two hours last night so I backed out of the show to go enter my credentials speculating, likely erroneously on my part, that entering my credentials would give me the whole show. Not sure why I thought that, it was late, but watching TV is so wonky these days for me these I don’t know what to expect.
My problem at that point is that I rarely ever go to Verizon’s website for anything—since I renewed my subscription things have been pretty much on cruise control—and I have long since misplaced my credentials. I think they’re on the file folder where I stash my paperwork in the cabinet upstairs, but I don’t remember and, in all honesty, I didn’t feel like getting up to go on the hunt. I took a couple stabs at the password, but after two (2!) attempts, I was locked out of my account. I was presented with the opportunity to reset my password. Resetting the password entails getting a text message with a temporary PIN. So, I pressed the requisite buttons.
Fifteen minutes of waiting and the temporary PIN still hadn’t come. By that time, any momentum I had for pursuing this is now gone. It was 21:30 and I have an 04:00 start the next day as I do every day. Clearly, I will have to properly manage my Verizon credentials situation this weekend when I have a bit more time, and I will have to work to carve out time this week or next to catch up on the latest, if I can.
Now I have some questions:
- Why the “259 day delay?” What is that? Is that a scare tactic to get people to enter credentials? Do you want people to watch your TV and associated advertising or not, Fox?
- Why does my “TV provider” have to enter into this exchange outside of providing pipes to a website?
- Why is that if the credentials are technically required for easy access that temporary access is even offered? Requesting credentials at that point appears superfluous at best, and a waste of everyone’s time—Fox’s, the TV provider’s, the customer’s—at worst to get it all set up.
All I wanted to do was watch a particular TV show, that is what I had to go through, and I still wasn’t successful. This temporary PIN from Verizon never came as I write this the next morning. Perhaps all this makes me lazy or maybe I’m getting better at picking my battles. Either way, I’m glad to have been reminded that I’m not missing much, but I’ll try to check in again in roughly 259 days to see if anything has changed.